We are often asked why we put such a heavy emphasis in
our selection process on social outcomes. The reason we
do this is because we believe that in a world of limited
resources, it is very important to spend time gaining an
understanding of which organizations are creating the most
social value—in other words, which organizations are
producing the most meaningful changes in the lives of those
they serve. We recognize that here is a great temptation,
especially for emerging donors, to “give from the
heart.” And philanthropy needs such passion. But a
more rigorous examination is the only way to ensure that
resources are being deployed in ways that can achieve the
most good for those in need.
The best way to assess social value is by trying to get
a handle on the organization’s social outcomes—both
hard, quantifiable outcomes and also softer, intangible
ones. Social outcomes are gains made by program participants,
which for VPP are the children served by our investment
partners. An example of a hard outcome from an after-school
program might be an increase in reading scores or graduation
rates. A softer but still relevant outcome might be an increase
in the number of students who indicate that they aspire
to go to college or show other meaningful signs of having
higher goals for the future.
One can get an even better sense of the organization’s
social value from studies of its impact. Impact means not
only that something good happened, but that the good would
not have happened if the student had not participated in
the program. Unfortunately, impact studies require control
groups and many years of data, and they are far too expensive
for most nonprofits to undertake.
Today, it is uncommon for individual donors to go to the
trouble of studying an organization’s social outcomes,
much less its impact, before they make grants. Their funding
judgments tend to be driven more by their affinity for the
organization’s mission than on a careful assessment
of which organizations are truly improving the lives of
the people they serve.
We at VPP are realistic enough to recognize that we will
never know enough to understand fully an organization’s
value and potential value for the children in its programs.
The work of nonprofit organizations simply cannot be reduced
to ratios and returns. However, we work very hard to make
well-informed investment decisions, drawing upon information
on hard and soft social outcomes, subjective assessments
based on extensive visits and research, and the informed
views of others who know the organizations and their respective
fields (including researchers, practitioners, and foundation
program officers). Our goal is to direct our resources to
those organizations that are showing the greatest potential
to improve children’s lives in lasting ways.
We believe that if funders and the nonprofit organizations
they support were to put even more emphasis on social outcomes—and,
when possible, impact—this would have the effect of
constructively applying a greater risk/reward premise to
guide public and private support. Ultimately, this would
ensure a better allocation of resources, for it would mean
that the organizations achieving the best results for children
would more easily attract the funding and other resources
they need to build and grow.