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Heads Up: Investment Summary

Heads Up

Fact Sheet  |  Leadership  |  Investment Summary  |  Impact Summary »

Please note: this Investment Summary represents VPP's perspective at the time of the investment agreement, March, 2002.

In March, 2002, Venture Philanthropy Partners and Heads Up: A University Neighborhood Initiative, Inc. entered a multi-year agreement to help Heads Up strengthen and grow its organization to serve more children and college students, to improve the value of the services it provides, and to ensure Heads Up’s long-term success. VPP will provide up to $2,074,000 in total funding over a four-year period and provide significant non-financial support to augment this funding. The non-financial support will include strategic management assistance; the leverage of VPP’s investors, board, advisors, and other contacts; and direct engagement in initiatives such as the development of information systems. In addition to the $174,000 it already received from VPP for comprehensive planning, Heads Up will receive $600,000 the first year of the agreement. In the subsequent three years, we anticipate funding allocations of $650,000, $450,000, and $200,000. This funding is contingent upon Heads Up’s achievement of agreed-upon milestones (outcomes, outputs, and organizational accomplishments) and the continued validity of the key assumptions upon which this partnership has been based.

OPPORTUNITY
Heads Up and VPP share a high expectation that Heads Up will achieve its aspirations to “become a leading and influential provider of out-of-school-time programs for children and teenagers in District of Columbia neighborhoods and to become the premier youth-related community service program for local universities and undergraduates.” This investment partnership is to ensure that Heads Up, augmented by VPP’s support, will reach its goals to:

  1. Serve at least 2,400 children and teens through programs at 25 sites in 2007, a six-fold increase over five years;
  2. Measurably demonstrate its positive impact on children, teens, and college students;
  3. Be considered by D.C. universities and undergraduates to be the preferred youth-related community service and service-learning program.
  4. Play an influential role in shaping out-of-school-time policy in the District of Columbia, the region, and nation; and
  5. Be high performing with excellent operations and a highly effective, well-trained staff.

RATIONALE
VPP enthusiastically supports making an investment in Heads Up for many reasons—in particular, because Heads Up offers a promising model for high-value, out-of-school-time programs. VPP believes, and research indicates, that strong academic and character-building programs help children succeed in school, increase their chances of continuing their education beyond high school, develop good life skills, reduce involvement in negative activities, and contribute to the overall health of families and the community. Therefore, if Heads Up is able to deepen its program and significantly broaden its reach, it will prepare thousands of District youth in “at-risk” situations to become successful, productive members of society.

Also critical to VPP’s decision is Heads Up’s strong leadership. Co-founders Vin Pan and Darin McKeever have a track record of building the organization, developing effective programs, and garnering financial and other support. As evidenced during the planning process, they have the ability to think strategically, are open to input and challenges to their ideas, and are committed to strengthening and building the capacity of their organization, even as it means letting new senior management into their inner circle.

In addition to confirming the strengths of these two senior staff members, the planning process revealed some areas of opportunity on the board, including several strong and highly committed members who are willing to make hard decisions, aim high, ask hard questions, and roll up their sleeves. The planning process and surrounding activities also confirmed VPP’s suspicion that Heads Up is highly receptive to and excited about VPP’s high-engagement model and its strategic management assistance in particular.

The out-of-school-time sector in Washington, DC needs a market leader, and VPP believes Heads Up can step up to fill that role with the financial and management assistance that VPP offers. Research during the planning process confirmed that the out-of-school-time market is fragmented. Heads Up is one of the largest after-school programs in Washington, DC, and has key competitive advantages. Heads Up also believes it can contend and work with the public school system’s own after-school program. And with the Heads Up leadership team (including planned hires) and its commitment to strengthening its organization, Heads Up can become an example of organizational excellence, setting a standard regionally and nationally.

VPP’s funding and non-financial support is aimed at helping Heads Up strengthen its organizational capacity in the hope that this will allow Heads Up to increase its scale and improve outcomes for the children it serves. Heads Up will strengthen its organizational capacity through its best efforts to:
  1. Continuously improve its leadership, management, and staff’s skills and effectiveness. Key actions include creating a new director of partnerships and recruiting and integrating a director of operations/COO and a development director;

  2. Focus on demonstrated outcomes and achievements for children, measure these outcomes and achievements, and hold itself accountable to them. Specifically, ensure that program outcomes are defined and information systems to measure and track those outcomes are developed and integrated into ongoing management processes;

  3. Develop a diversified fund development program capable of sustaining Heads Up for years beyond the term of this agreement, including gaining eligibility for and earning Office of Early Childhood Development (OECD) subsidies; and

  4. Improve curriculum and program quality and expand capacity of program staff. Key actions include recruiting staff dedicated to curriculum and training; completing rollout of outstanding, research-based youth and teen curricula; and implementing evaluation and quality control systems.

INITIAL PLANNING PHASE
The initial planning phase began in September 2001, with the formal planning effort lasting from October 2, 2001 to January 15, 2002. McKinsey & Co. led the effort in conjunction with a planning team made up of Heads Up board members, Heads Up staff, and two VPP representatives. A staff working group helped provide information for the effort. In the planning phase, Heads Up:

  • Reviewed its current internal and external situation;
  • Revisited its mission, set aspirations, and defined strategy;
  • Identified priority initiatives and resources required; and
  • Developed an implementation plan and communicated findings.
The planning effort included planning-team meetings, board reviews, interviews, site visits, and focus groups, and entailed 1,000 hours of collective working time. The planning team embraced the planning effort, discussed and resolved very difficult issues, and now Heads Up Executive Director Vin Pan and other managers quite obviously “own” the plan. The full board has participated in the planning effort and supports the plan wholeheartedly, even as it spells out changes for its own activity level, focus, and composition.

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